information

How quickly will my product be delivered?

The products you have ordered will be shipped within 48 hours.
After that, it depends on the delivery service when your package will arrive.

I have a question about a product, where do I go to go to?
You can contact us via the contact form on the website.
We usually try to respond within 24 hours.

Which payment methods can I use to pay in the webshop?
If you place an order, you will receive an invoice by e-mail.
Based on this, you can transfer the total amount.
If you choose pickup, you can also pay in cash or with swish.

Can I pay afterwards?
No. You cannot pay afterwards with us.

When is shipping free?
Free shipping from 750 SEK.

I haven't received a confirmation email, what should I do?
It is possible that the mail is in your spam mail.
If this is not the case, please contact us using the contact form.

Can I pick up my order?
Yes. You can also pick up your order in Lansjärv.
Please contact us for more information.

Can I always return all items?
If you are dissatisfied with an item, please contact us via the contact form.
We will try to help you find a solution as best we can.
If necessary, the item can be returned AFTERWARDS.

You will then receive a return form from us.

Are there any costs associated with returns?
The cost of returning an item will NOT be reimbursed by Jooskadooskraam.
These costs are therefore for yourself.